How to share feedback about EECOL.com?

At EECOL.com, we're dedicated to improving our customers' experience. Your valuable feedback directly influences our enhancements and updates to our online ordering platform. There are several ways you can share your input with us and contribute to the development of EECOL.com.

Improve Search

If you didn't find the product(s) you were looking for after using our search bar; we recommend you fill out the form at the bottom of the search results page. The form is titled "How can we improve search?" and will take you to a short survey where you can rate your search experience and provide suggestions on improving it.

Improve Product Details

To help us improve the accuracy of product information, you can use the "Report incorrect details about this product" link at the bottom of the product display page. If you encounter any mistakes, such as typos, incorrect product details, or missing information, please let us know by completing a short survey that launches upon clicking the link. Our team will look over the information you provide and take action to correct the error.

Submit General Feedback

We would love to hear from you if you have any feedback or suggestions about how we can improve EECOL.com. The best way to start a conversation with our team about feedback or improvements is by completing the Contact Us form at the top-right of our help centre.

When completing the form, please select "feedback" as the topic and let us know what area your feedback relates to, such as a feature request.

Submit general feedback here. 

At EECOL, we prioritize our customers' experience on our website. We strive to ensure that it supports their business workflows and ordering needs. Your feedback is extremely valuable to us, and we appreciate you sharing it with us. Thank you!