You can now add notes directly to invoices on EECOL.com. The invoice notes feature allows you to add context to an invoice without needing to call, email, or submit a separate support ticket.
This makes it easier to keep invoice‑related communication documented and tied to the correct invoice.
Why use invoice notes?
Adding notes to invoices can help with:
- Calling out details related to specific jobs or projects
- Explaining pricing, quantity, or delivery discrepancies
- Supporting faster resolution with Accounts Receivable
- Creating a clear audit trail for your records
- Reducing back‑and‑forth emails and duplicate requests
Navigate to the billing history section on your account dashboard and view your invoices on the right hand side of your invoices below the check box you will now see a little speech bubble, this is the notes section on your invoices.
Click the downwards arrow and add your comment. Please note that once a comment is added it cannot be deleted - the is no limit to how many comments you can leave and different users can add different comments.
How to add a note to an invoice
- Log in to your account on EECOL.com and navigate to Billing History from your account dashboard.
- In the Billing History table, locate the invoice you’d like to add a note to. On the right‑hand side of the invoice row, below the checkbox, you’ll see a speech bubble icon.
- Click the downward arrow to expand the notes section. Enter your comment and click submit.
Important things to know
- Once a comment is added, it cannot be deleted
- There is no limit to the number of comments that can be added
- Multiple users on the same account can add comments
- All comments remain attached to the invoice for reference
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